The Brandt Group The Brandt Group The Brandt Group

Mystery Shopping Services that Improve Your Business

Providing candid, real-world customer service feedback throughout the United States. Build your customer loyalty and profits with The Brandt Group's Mystery Shopping and Staff Training services.

Mystery Shopping               • Customer Loyalty Surveys

Staff Training Seminars         • Telephone Mystery Shopping

Request a Mystery Shopping Demo. 

The Brandt Group has an A+ rating
with the Better Business Bureau

Our Clients Include

Increase Your Sales & Customer Loyalty

Hotel Mystery ShoppingThe Brandt Group has specialized in business profit enhancement through mystery shopping and mystery dining, management and employee training, and operational development for businesses for more than 20 years. We are a nationally recognized sales and customer service consultancy that is focused on increasing your business's sales and customer loyalty through secret shoppers and dining. Our services extend across a variety of industries so let the Customer Service Experts at The Brandt Group help your business grow.

Request a Mystery Shopping Demo